Getting to the Doge's Palace

Address and entrance

• Address: San Marco 1, 30124 Venezia. Open the map.
• Entrance: Porta del Frumento, on the Piazzetta San Marco, under the 14th-century portico.
• Exit: Porta della Carta, between the palace and the basilica.

By vaporetto from the station

Lines given by the museum for visitors arriving from Santa Lucia station.

Accessibility and facilities

• The standard route is fully accessible, with a lift and accessible toilets on the ground floor.
• The Secret Itineraries, the prisons and the Armoury are not accessible.
• Disabled visitors and one companion get in free.
• There is a ticket office, an information point, a free cloakroom, toilets, a Baby Pit-stop, a bookshop and a café.

Luggage and entrance rules

• Suitcases, trolley bags and bulky luggage (the three sides adding up to more than 1 linear metre) are not allowed in or accepted at the cloakroom: leave them somewhere else before you arrive.
• Bags and rucksacks may be checked at the entrance.
• No beachwear; no eating or drinking in the rooms.
• No animals, except guide dogs and assistance dogs.

Official contacts

For information and bookings there is the call centre run by CoopCulture: 848082000 from Italy, +39 041 42730892 from abroad, prenotazionivenezia@coopculture.it; Monday to Friday 9am–4pm, Saturday and Sunday 9am–1pm.

The Italian page on the special itineraries gives different call-centre hours: Monday to Friday 9am–1pm.